Terms and Conditions for ReefBridge Hospitality Tech
Welcome to ReefBridge Hospitality Tech. These Terms and Conditions govern your access to and use of our software and services, including hotel property management systems (PMS), online booking engines, guest communication platforms, revenue management tools, and robust channel manager solutions (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.
1. Acceptance of Terms
By accessing and using our online platform or any part of our Services, you signify your unreserved acceptance of these Terms and Conditions. These Terms constitute a legally binding agreement between you and ReefBridge Hospitality Tech.
2. Services Provided
ReefBridge Hospitality Tech provides a suite of software solutions designed for the hospitality industry, including but not limited to:
- Hotel Property Management Systems (PMS)
- Online Booking Engines
- Guest Communication Platforms
- Revenue Management Tools
- Robust Channel Manager Solutions
These Services are designed to assist hotels, hostels, and serviced apartments in streamlining their operations.
3. User Accounts and Security
- Account Creation: To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify ReefBridge Hospitality Tech immediately of any unauthorized use of your account.
- Security: While we implement reasonable security measures, we cannot guarantee the absolute security of your account or data.
4. Data Privacy and Protection
Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal and operational data. By using our Services, you consent to the data practices described in our Privacy Policy. You acknowledge that you are responsible for obtaining all necessary consents from your guests and other third parties for the collection, processing, and transfer of data through our Services.
5. Intellectual Property
- Ownership: All intellectual property rights in and to our Services, including but not limited to software, code, designs, graphics, and trademarks, are owned by ReefBridge Hospitality Tech or its licensors.
- Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services solely for your internal business operations, subject to these Terms.
- Restrictions: You agree not to copy, modify, distribute, sell, lease, or reverse engineer any part of our Services.
6. Payment Terms and Subscriptions
Access to certain Services may require a subscription and payment of fees. All fees are as described on our pricing page or as otherwise agreed in writing. Payments are typically processed on a recurring basis. Failure to pay applicable fees may result in the suspension or termination of your access to the Services.
7. User Responsibilities
- Lawful Use: You agree to use our Services only for lawful purposes and in accordance with these Terms.
- Prohibited Activities: You must not use our Services to transmit any material that is illegal, harmful, threatening, abusive, defamatory, or obscene. You also agree not to interfere with the proper working of our Services.
- Compliance: You are responsible for ensuring your use of the Services complies with all applicable laws and regulations, including those related to data privacy and consumer protection.
8. Disclaimers and Limitation of Liability
- "As Is" Basis: Our Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- No Guarantee: We do not warrant that our Services will be uninterrupted, error-free, secure, or meet your specific requirements.
- Limitation of Liability: To the fullest extent permitted by law, ReefBridge Hospitality Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content.
9. Indemnification
You agree to indemnify, defend, and hold harmless ReefBridge Hospitality Tech, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other right of any third party.
10. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria, Australia.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Address: 2847 Flinders Lane, Level 8, Melbourne, VIC, 3000, Australia
- Phone: +61 3 9876 5432